Frequently Asked Questions

Answers to the questions patients ask us most often.

Appointments & booking

How do I book an appointment?

Book online from the “Appointments” page in about a minute, call the clinic, or message us on WhatsApp.

What do the queue number and estimated time mean?

The clinic works with a queue: each patient gets a number within the clinic session and is seen in order. The time shown is an estimate that depends on how long each visit takes.

Can I cancel or change my appointment?

Yes — from “Manage my appointment” using your booking reference and mobile number, or by calling the clinic.

How do I pay?

The consultation fee is paid at the clinic on the day of your visit.

General

What should I bring to my first visit?

Your national ID, previous tests and scans (ultrasound or CT), any biopsy reports, and a list of your current medicines.

Where are the clinics?

The Alexandria clinic is at Raml Station (Hindi Mall, 6th floor) and the Damanhour clinic is on Ahmed Orabi St. opposite Al-Tawba Mosque. See “Locations & Directions” for maps.

WhatsApp